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Cloud-Based vs. Premise-Based Phone Systems: Which One is Right for your Business?

Every business needs a way to communicate with customers and vendors, so a phone system is usually the first method of communication that comes to most owners' minds. Obtaining phone services seems like a straightforward task, but there are different options that...

Cable vs. Wireless Networks

Before you decide which to use, cable or wireless, you should consider a few important facts: Cost. The price is always a big question for networks. Cable networks require Ethernet cables, hubs, switches and in some cases routers. All this equipment is fairly...

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How safe is your company’s data?

Most companies rely on some sort of critical data to operate. For some there's technology data, for others it's customer information. It could be accounting data, or order tracking data, or whatever. The question is - How safe is that data? Some businesses do backups...

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Telephone Etiquette

There are four important parts of a proper phone conversation, a greeting, tone, listening, permission and closing. Your greeting should begin by thanking the caller for calling or taking your call. Then, introducing your business and yourself, this will not only...

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Maximizing your VoIP Investment

VoIP is an incredibly valuable tool that businesses can use as a foundational catalyst to growth. That being said, few companies use VoIP to its fullest extent. This week, we’ll talk about some of the ways you can maximize your VoIP investment and get the most out of...

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