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Stop Robocalls with a Cloud-Based Phone System

According to the Federal Communications Commission, (FCC) unwanted phone calls is the number one consumer complaint.  These unwanted calls come mostly in the form of illegal spoofed robocalls. When a caller has falsified the information that is transferred to the...

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How safe is your company’s data?

Most companies rely on some sort of critical data to operate. For some there's technology data, for others it's customer information. It could be accounting data, or order tracking data, or whatever. The question is - How safe is that data? Some businesses do backups...

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Telephone Etiquette

There are four important parts of a proper phone conversation, a greeting, tone, listening, permission and closing. Your greeting should begin by thanking the caller for calling or taking your call. Then, introducing your business and yourself, this will not only...

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