Do you want the background noise or the all-out-noise cancellation that makes it feel like you’re standing next to the caller? What is right for your business environment? Knowing which type of headset is best for your situation will make your work life easier and just plain better.
The right type of headset for your business will assist you in:
- Improving work efficiency and productivity;
- Reducing injuries and muscle aches;
- Boosting morale by promoting mobility; and
- Reducing external noise.
Not sure where to start when selecting a headset for work? Let us assist you in making the right decision for your needs.
What to Consider When Choosing a Headset
1. Type of User
These users have a dedicated desk and spend most of their time sitting. When they leave their desk, they are not required to answer their phone.
These users usually have a dedicated desk in the office, but don’t spend a lot of time sitting. They are moving about the office, in meetings, and require a wireless headset as they may need to answer the phone wherever they are.
Remote and Field Users
These users typically travel, meet with clients, or do not have a dedicated desk to work from regularly.
2. Work Environment
Are you working in an environment with high-background noises? Like, say, in an open office where others are talking or in a manufacturing plant?
If so, you might want a headset with noise-canceling features and even an ultra-noise-canceling microphone. An ultra-noise-canceling microphone will cancel out background noises during calls and is an excellent choice if you work in an environment where colleagues are seated close to one another.
Do you need to connect your headset to a desk phone, softphone, mobile phone, or tablet? We’ll ensure you have a compatible headset to connect to your device, so you have the confidence knowing that you are all set for the next call.
Monaural or Binaural
Do you want a single-sided headset or a dual-sided headset? If you’re looking for a solution that is more like a traditional phone, a single-sided headset (monaural) will work just fine. It will deliver sound to one ear and still allow you to listen to what’s going on around you.
If you’re looking for a headset that improves the sound quality, reduces external noise, and helps you concentrate on your call, a dual-sided headset (binaural) will be your best bet. It has two ear pads to block out background noise so you can concentrate on your call and not what’s going on around you.
3. Headset Style
The overwhelming availability of headset styles these days can make it hard to choose what’s suitable for you and your circumstances. It all depends on your preference in terms of sound quality and comfortability and what you will be using them for.
We have traditional headsets that go over the head, over-ear, and on-ear headsets that rest on the ear, as well as in-ear (or earbuds) that fit inside the ear.
In a nutshell, if you’re looking for a headset that will still allow some sound from the surrounding environment, and over-the-ear headset may be your best choice.
If you’re looking for something that is both noise-canceling and has the high-quality sound capability, you may want to consider over-ear headphones.
Finally, if you’re looking for something more discreet, portable, and convenient while also not jeopardizing sound quality, in-ear (earbuds) might be the right choice for you.
Take Advantage of our Feature-Rich Headsets Today
Having various headsets to choose from allows you to truly customize what will work best for you and your work environment. Headsets are becoming increasingly important for those who are the overachieving-multiple-hat-wearer types. They can be available for telephone calls while also completing other tasks in and out of the workplace.
Not only is this hands-free method beneficial for productivity, but it is also an absolute must for employees who spend long periods of time on calls as it reduces muscle aches and injuries caused by poor posture. It also allows employees to get up and walk if they choose to do so.
Not only do we offer headsets, but we provide cost-effective services for IP phone systems, data networking, cloud services, and much more. We service businesses located in Dallas/Fort Worth in Texas and Tampa and Orlando in Florida.
Contact us today to schedule a quote, and we will discuss in more detail how we can go over which type of headset would be most beneficial for your business. We will even create a customized package for your business so you can get back to the things that matter most – your sales!