ADVANCED COMMUNICATIONS BLOG

 

Telephone Etiquette

There are four important parts of a proper phone conversation, a greeting, tone, listening, permission and closing. Your greeting should begin by thanking the caller for calling or taking your call. Then, introducing your business and yourself, this will not … read more

VoIP: One size fits all

Regardless of company size from small start ups to multinational corporations, businesses are using VoIP to further their company’s communication system and save money. By using the traditional phone system customers pay for each minute spent talking on the phone. … read more