ADVANCED COMMUNICATIONS BLOG

 

The First Telephone

The first successful two-way transmission of clear speech was made by Alexander Graham Bell and his assistant, Thomas Watson on March 10, 1876. Now a part of American history, Bell said into the device, “Mr. Watson, come here, I want … read more

Telephone Etiquette

There are four important parts of a proper phone conversation, a greeting, tone, listening, permission and closing. Your greeting should begin by thanking the caller for calling or taking your call. Then, introducing your business and yourself, this will not … read more